2020 Dodge Journey problems
What owners reported to NHTSA, at what mileage, and every safety recall for this model year.
- Complaints are unverified owner reports. NHTSA does not confirm each one.
- No denominator: popular cars get more complaints. Counts are not failure rates; a best-seller will show more reports than a rare model.
Most reported problems
Complaints by component. One complaint can name more than one component, so these add up to more than 66.
When problems show up
Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.
Back over prevention
Safety recalls (1)
Recalls that cover the 2020 Dodge Journey. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.
Check a specific VIN's open recalls on nhtsa.gov
Back over prevention › sensing system › camera
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview…
Full recall text and remedy
Summary: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Consequence: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Questions to ask the seller
Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.
20 owner complaints mention the electrical system.
Does the backup camera show a clear picture every time you shift into reverse?
14 owner complaints mention the backup camera or rear sensors, half of the reports with mileage are between 40,000 and 83,500 miles.
Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.
8 owner complaints mention the engine.
Do all headlights, brake lights, and turn signals work? Any headlight replacements or moisture inside the lenses?
5 owner complaints mention the exterior lights.
Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.
3 owner complaints mention the transmission or drivetrain.
Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.
NHTSA lists 1 recall campaign for this model year.
Other Dodge Journey years
Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.
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