2017 Dodge Journey problems
What owners reported to NHTSA, at what mileage, and every safety recall for this model year.
- Complaints are unverified owner reports. NHTSA does not confirm each one.
- No denominator: popular cars get more complaints. Counts are not failure rates; a best-seller will show more reports than a rare model.
Most reported problems
Complaints by component. One complaint can name more than one component, so these add up to more than 199.
When problems show up
Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.
Electrical system
Engine
Power train
Safety recalls (2)
Recalls that cover the 2017 Dodge Journey. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.
Check a specific VIN's open recalls on nhtsa.gov
Exterior lighting
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly…
Full recall text and remedy
Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: A dim reflector may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.
Remedy: Dealers will replace the headlamp assemblies, free of charge. Owner notification letters were mailed February 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z99.
Electrical system › software; electrical system › wiring; vehicle speed control › cruise control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500…
Full recall text and remedy
Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Questions to ask the seller
Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.
59 owner complaints mention the electrical system, half of the reports with mileage are between 20,875 and 61,250 miles.
Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.
43 owner complaints mention the engine, half of the reports with mileage are between 29,615 and 68,250 miles.
Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.
32 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 20,000 and 57,300 miles.
Has the airbag warning light ever stayed on? Was any airbag replaced after a crash?
30 owner complaints mention the air bags, half of the reports with mileage are between 12,772 and 75,750 miles.
Do all seat adjusters, heaters, and latches work? Any seat-related repairs?
21 owner complaints mention the seats, half of the reports with mileage are between 50,075 and 108,200 miles.
Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.
NHTSA lists 2 recall campaigns for this model year.
Other Dodge Journey years
Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.
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