2011 Dodge Journey problems
What owners reported to NHTSA, at what mileage, and every safety recall for this model year.
- Complaints are unverified owner reports. NHTSA does not confirm each one.
- No denominator: popular cars get more complaints. Counts are not failure rates; a best-seller will show more reports than a rare model.
Most reported problems
Complaints by component. One complaint can name more than one component, so these add up to more than 169.
When problems show up
Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.
Service brakes
Electrical system
Engine
Safety recalls (4)
Recalls that cover the 2011 Dodge Journey. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.
Check a specific VIN's open recalls on nhtsa.gov
Air bags › frontal
Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air…
Full recall text and remedy
Summary: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Consequence: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Steering › hydraulic power assist › hose, piping, and connections
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold…
Full recall text and remedy
Summary: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Engine and engine cooling › engine
Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the…
Full recall text and remedy
Summary: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Consequence: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Steering › column
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE…
Full recall text and remedy
Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
Consequence: A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
Remedy: DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Questions to ask the seller
When were the brakes last serviced? On the test drive, check for pulsing, grinding, a soft pedal, or ABS warnings.
47 owner complaints mention the brakes, half of the reports with mileage are between 11,000 and 66,630 miles.
Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.
43 owner complaints mention the electrical system, half of the reports with mileage are between 60,000 and 108,000 miles.
Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.
29 owner complaints mention the engine, half of the reports with mileage are between 70,822 and 121,587 miles.
Any steering noises, pulling, stiffness, or loss of power assist? Turn lock to lock while parked and listen.
23 owner complaints mention the steering, half of the reports with mileage are between 35,000 and 92,462 miles.
Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.
20 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 14,285 and 98,246 miles.
Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.
NHTSA lists 4 recall campaigns for this model year.
Other Dodge Journey years
Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.
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