2017 Kia Soul problems
What owners reported to NHTSA, at what mileage, and every safety recall for this model year.
- Complaints are unverified owner reports. NHTSA does not confirm each one.
- No denominator: popular cars get more complaints. Counts are not failure rates; a best-seller will show more reports than a rare model.
Most reported problems
Complaints by component. One complaint can name more than one component, so these add up to more than 272.
When problems show up
Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.
Engine
Unknown or other
Electrical system
Safety recalls (1)
Recalls that cover the 2017 Kia Soul. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.
Check a specific VIN's open recalls on nhtsa.gov
Air bags
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may…
Full recall text and remedy
Summary: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Consequence: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Questions to ask the seller
Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.
191 owner complaints mention the engine, half of the reports with mileage are between 68,000 and 101,000 miles.
Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.
19 owner complaints mention the electrical system, half of the reports with mileage are between 6,100 and 61,500 miles.
Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.
19 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 56,990 and 82,382 miles.
Any stalling, hesitation, loss of power, or fuel smell? Ask whether fuel-system parts were replaced and get the receipts.
18 owner complaints mention the fuel or propulsion system, half of the reports with mileage are between 30,750 and 85,750 miles.
Has the airbag warning light ever stayed on? Was any airbag replaced after a crash?
16 owner complaints mention the air bags, half of the reports with mileage are between 15,000 and 51,500 miles.
Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.
NHTSA lists 1 recall campaign for this model year.
Other Kia Soul years
Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.
Get the LotCheck app
iOS & Android app coming soon: scan the VIN at the lot, see this report offline, and get a printable inspection checklist. One email when it launches. No spam.