2012 Kia Soul problems
What owners reported to NHTSA, at what mileage, and every safety recall for this model year.
- Complaints are unverified owner reports. NHTSA does not confirm each one.
- No denominator: popular cars get more complaints. Counts are not failure rates; a best-seller will show more reports than a rare model.
Most reported problems
Complaints by component. One complaint can name more than one component, so these add up to more than 514.
When problems show up
Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.
Engine
Steering
Unknown or other
Safety recalls (3)
Recalls that cover the 2012 Kia Soul. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.
Check a specific VIN's open recalls on nhtsa.gov
Service brakes, hydraulic › antilock/traction control/electronic limited slip › control unit/module
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013…
Full recall text and remedy
Summary: Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Engine; engine and engine cooling › exhaust system › emission control › catalytic convertor
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may…
Full recall text and remedy
Summary: Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Remedy: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
Structure › body › roof and pillars
Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A…
Full recall text and remedy
Summary: Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.
Consequence: A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.
Remedy: Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.
Questions to ask the seller
Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.
209 owner complaints mention the engine, half of the reports with mileage are between 84,213 and 148,000 miles.
Any steering noises, pulling, stiffness, or loss of power assist? Turn lock to lock while parked and listen.
166 owner complaints mention the steering, half of the reports with mileage are between 42,250 and 90,000 miles.
Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.
38 owner complaints mention the electrical system, half of the reports with mileage are between 38,416 and 115,750 miles.
When were the brakes last serviced? On the test drive, check for pulsing, grinding, a soft pedal, or ABS warnings.
34 owner complaints mention the brakes, half of the reports with mileage are between 88,000 and 150,000 miles.
Any overheating, coolant loss, or engine repairs? Ask for invoices and check the coolant level and temperature gauge on the test drive.
32 owner complaints mention the engine or cooling system, half of the reports with mileage are between 102,250 and 154,732 miles.
Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.
NHTSA lists 3 recall campaigns for this model year.
Other Kia Soul years
Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.
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