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2012 Volkswagen Jetta problems

What owners reported to NHTSA, at what mileage, and every safety recall for this model year.

500owner complaints
5safety recalls
24involved a crash

Also reported: 6 fires, 17 people injured, 0 deaths. Each complaint is counted once even if it lists several components.

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Most reported problems

Complaints by component. One complaint can name more than one component, so these add up to more than 500.

Electrical system138
Usually 43,000–80,000 miles (middle half of 113 reports with mileage)
Parts named: Horn (8); Ignition (1); Instrument panel › fuel gauge (1)
Unknown or other107
Usually 50,000–86,500 miles (middle half of 83 reports with mileage)
Engine84
Usually 21,728–67,000 miles (middle half of 69 reports with mileage)
Fuel/propulsion system47
Usually 33,600–72,000 miles (middle half of 41 reports with mileage)
Power train46
Usually 12,003–88,750 miles (middle half of 38 reports with mileage)
Steering42
Usually 31,590–79,860 miles (middle half of 30 reports with mileage)
Air bags34
Usually 50,100–85,000 miles (middle half of 29 reports with mileage)
Parts named: Frontal › driver clockspring/spiral cassette (1)
Service brakes34
Usually 23,000–79,000 miles (middle half of 25 reports with mileage)
Fuel system, diesel24
Usually 17,002–37,000 miles (middle half of 23 reports with mileage)
Parts named: Delivery › fuel pump (1)
Visibility/wiper20
Usually 36,000–68,000 miles (middle half of 17 reports with mileage)

When problems show up

Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.

Electrical system

113 reports with mileage · median 60,000 miles
025k50k75k100k125k150k175k200k+

Unknown or other

83 reports with mileage · median 64,000 miles
025k50k75k100k125k150k175k200k+

Engine

69 reports with mileage · median 45,000 miles
025k50k75k100k125k150k175k200k+

Safety recalls (5)

Recalls that cover the 2012 Volkswagen Jetta. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.

Check a specific VIN's open recalls on nhtsa.gov

Unknown or other

Campaign 19V679000 · 2019-09-25 · 113 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013…

Full recall text and remedy

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Remedy: Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Electrical system › ignition › anti-theft › control module; steering › column locking › anti-theft device

Campaign 19V615000 · 2019-08-22 · 679,027 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf…

Full recall text and remedy

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Consequence: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Air bags › frontal

Campaign 15V483000 · 2015-08-04 · 415,825 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and…

Full recall text and remedy

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Suspension › rear

Campaign 14V656000 · 2014-10-20 · 442,066 vehicles

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013…

Full recall text and remedy

Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

Consequence: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

Remedy: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.

Fuel system, diesel

Campaign 11V490000 · 2011-10-03 · 168,275 vehicles

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN…

Full recall text and remedy

Summary: VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

Consequence: DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

Remedy: VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Questions to ask the seller

Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.

138 owner complaints mention the electrical system, half of the reports with mileage are between 43,000 and 80,000 miles.

Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.

84 owner complaints mention the engine, half of the reports with mileage are between 21,728 and 67,000 miles.

Any stalling, hesitation, loss of power, or fuel smell? Ask whether fuel-system parts were replaced and get the receipts.

47 owner complaints mention the fuel or propulsion system, half of the reports with mileage are between 33,600 and 72,000 miles.

Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.

46 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 12,003 and 88,750 miles.

Any steering noises, pulling, stiffness, or loss of power assist? Turn lock to lock while parked and listen.

42 owner complaints mention the steering, half of the reports with mileage are between 31,590 and 79,860 miles.

Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.

NHTSA lists 5 recall campaigns for this model year.

Other Volkswagen Jetta years

Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.

Compare all years on one chart

Source: NHTSA complaints file (FLAT_CMPL, updated 2026-10-21) and NHTSA recalls file. Page generated 2026-10-22.

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