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2020 Mazda CX-5 problems

What owners reported to NHTSA, at what mileage, and every safety recall for this model year.

107owner complaints
0safety recalls
10involved a crash

Also reported: 0 fires, 6 people injured, 0 deaths. Each complaint is counted once even if it lists several components.

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Most reported problems

Complaints by component. One complaint can name more than one component, so these add up to more than 107.

Electrical system30
Usually 506–6,450 miles (middle half of 7 reports with mileage)
Parts named: Adas › blindspot › warning › chime (1); Ignition › coil (1)
Unknown or other25
Usually 3,956–6,706 miles (middle half of 3 reports with mileage)
Engine17
Usually 9,000–9,000 miles (middle half of 2 reports with mileage)
Service brakes13
Usually 161–1,109 miles (middle half of 4 reports with mileage)
Forward collision avoidance12
No mileage given in these reports
Parts named: Automatic emergency braking (8); Warnings (6); Adaptive cruise control (3)
Power train8
Usually 74,000–118,000 miles (middle half of 2 reports with mileage)
Parts named: Automatic transmission › control module (tcm/PCM/tecm) (1)
Structure6
Usually 2,300–2,300 miles (middle half of 1 reports with mileage)
Parts named: Body (5)
Vehicle speed control6
Usually 8,525–24,175 miles (middle half of 2 reports with mileage)
Parts named: Cruise control (1)
Air bags5
Usually 2,800–2,800 miles (middle half of 1 reports with mileage)
Back over prevention4
No mileage given in these reports
Parts named: Rearview system braking (2); Sensing system › camera (1); Warnings (1)

When problems show up

Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.

Electrical system

7 reports with mileage · median 2,741 miles
025k50k75k100k125k150k175k200k+

Unknown or other

3 reports with mileage · median 4,412 miles
025k50k75k100k125k150k175k200k+

Engine

2 reports with mileage · median 9,000 miles
025k50k75k100k125k150k175k200k+

Safety recalls (0)

Recalls that cover the 2020 Mazda CX-5. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.

Check a specific VIN's open recalls on nhtsa.gov

No safety recalls on file for this model year.

Questions to ask the seller

Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.

30 owner complaints mention the electrical system, half of the reports with mileage are between 506 and 6,450 miles.

Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.

17 owner complaints mention the engine.

When were the brakes last serviced? On the test drive, check for pulsing, grinding, a soft pedal, or ABS warnings.

13 owner complaints mention the brakes.

Has the automatic emergency braking ever activated with nothing ahead, or shown sensor errors? Ask about windshield or sensor repairs.

12 owner complaints mention the forward collision avoidance system.

Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.

8 owner complaints mention the transmission or drivetrain.

Other Mazda CX-5 years

Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.

Compare all years on one chart

Source: NHTSA complaints file (FLAT_CMPL, updated 2026-10-21) and NHTSA recalls file. Page generated 2026-10-22.

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