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2019 Kia Sorento problems

What owners reported to NHTSA, at what mileage, and every safety recall for this model year.

431owner complaints
2safety recalls
10involved a crash

Also reported: 19 fires, 16 people injured, 0 deaths. Each complaint is counted once even if it lists several components.

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Most reported problems

Complaints by component. One complaint can name more than one component, so these add up to more than 431.

Engine158
Usually 15,000–100,000 miles (middle half of 37 reports with mileage)
Unknown or other111
Usually 5,000–11,070 miles (middle half of 5 reports with mileage)
Electrical system68
Usually 9,166–40,000 miles (middle half of 13 reports with mileage)
Structure55
Usually 32,750–54,250 miles (middle half of 2 reports with mileage)
Parts named: Body (54); Interior panels › dashboard (1)
Power train51
Usually 1,000–20,194 miles (middle half of 25 reports with mileage)
Parts named: Automatic transmission › control module (tcm/PCM/tecm) (1)
Fuel/propulsion system24
Usually 37,551–112,453 miles (middle half of 2 reports with mileage)
Exterior lighting22
Usually 1,350–27,050 miles (middle half of 10 reports with mileage)
Parts named: Headlights (2); Tail lights (1); Turn signal (1)
Forward collision avoidance18
Usually 5,000–5,000 miles (middle half of 1 reports with mileage)
Parts named: Warnings (13); Automatic emergency braking (6); Adaptive cruise control (2)
Visibility/wiper16
Usually 200–200 miles (middle half of 1 reports with mileage)
Vehicle speed control14
Usually 4,810–20,250 miles (middle half of 7 reports with mileage)

When problems show up

Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.

Engine

37 reports with mileage · median 40,000 miles
025k50k75k100k125k150k175k200k+

Unknown or other

5 reports with mileage · median 11,000 miles
025k50k75k100k125k150k175k200k+

Electrical system

13 reports with mileage · median 18,000 miles
025k50k75k100k125k150k175k200k+

Safety recalls (2)

Recalls that cover the 2019 Kia Sorento. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.

Check a specific VIN's open recalls on nhtsa.gov

Back over prevention › sensing system › camera

Campaign 23V639000 · 2023-09-15 · 83,667 vehicles

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview…

Full recall text and remedy

Summary: Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Trailer hitches

Campaign 22V703000 · 2022-09-19 · 70,887 vehicles

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles…

Full recall text and remedy

Summary: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Questions to ask the seller

Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.

158 owner complaints mention the engine, half of the reports with mileage are between 15,000 and 100,000 miles.

Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.

68 owner complaints mention the electrical system, half of the reports with mileage are between 9,166 and 40,000 miles.

Any rust, frame damage, or body repairs? Look underneath and ask whether the car has been in an accident.

55 owner complaints mention the body or structure.

Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.

51 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 1,000 and 20,194 miles.

Any stalling, hesitation, loss of power, or fuel smell? Ask whether fuel-system parts were replaced and get the receipts.

24 owner complaints mention the fuel or propulsion system.

Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.

NHTSA lists 2 recall campaigns for this model year.

Other Kia Sorento years

Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.

Compare all years on one chart

Source: NHTSA complaints file (FLAT_CMPL, updated 2026-10-21) and NHTSA recalls file. Page generated 2026-10-22.

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