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2019 Jeep Cherokee problems

What owners reported to NHTSA, at what mileage, and every safety recall for this model year.

1,666owner complaints
11safety recalls
40involved a crash

Also reported: 19 fires, 37 people injured, 0 deaths. Each complaint is counted once even if it lists several components.

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Most reported problems

Complaints by component. One complaint can name more than one component, so these add up to more than 1,666.

Power train825
Usually 11,382–90,000 miles (middle half of 313 reports with mileage)
Parts named: Transfer case (4-wheel drive) (4); Automatic transmission (3); Driveline › differential unit (3); Automatic transmission › control module (tcm/PCM/tecm) (1); Automatic transmission › internal › shaft › output (1)
Engine459
Usually 3,300–36,500 miles (middle half of 267 reports with mileage)
Electrical system341
Usually 2,292–33,000 miles (middle half of 162 reports with mileage)
Parts named: 12V/24V/48V battery (2); Instrument cluster/panel (1)
Unknown or other260
Usually 1,000–23,000 miles (middle half of 79 reports with mileage)
Steering120
Usually 4,800–30,500 miles (middle half of 68 reports with mileage)
Service brakes100
Usually 1,596–15,500 miles (middle half of 41 reports with mileage)
Vehicle speed control83
Usually 2,000–20,000 miles (middle half of 38 reports with mileage)
Air bags42
Usually 6,000–37,500 miles (middle half of 12 reports with mileage)
Fuel/propulsion system40
Usually 4,242–32,890 miles (middle half of 19 reports with mileage)
Forward collision avoidance32
Usually 9,088–54,850 miles (middle half of 4 reports with mileage)
Parts named: Automatic emergency braking (22); Adaptive cruise control (7); Warnings (4); Sensing system › camera (1)

When problems show up

Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.

Power train

313 reports with mileage · median 50,000 miles
025k50k75k100k125k150k175k200k+

Engine

267 reports with mileage · median 15,000 miles
025k50k75k100k125k150k175k200k+

Electrical system

162 reports with mileage · median 12,300 miles
025k50k75k100k125k150k175k200k+

Safety recalls (11)

Recalls that cover the 2019 Jeep Cherokee. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.

Check a specific VIN's open recalls on nhtsa.gov

Power train

Campaign 26V290000 · 2026-05-07 · 61,711 vehicles

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Power train

Campaign 25V011000 · 2025-01-16 · 63,130 vehicles

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and…

Full recall text and remedy

Summary: Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Consequence: A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Steering › rack and pinion › pinion shaft; steering › rack and pinion › rack

Campaign 19V637000 · 2019-08-29 · 5,294 vehicles

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Consequence: A loss of steering control increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Air bags

Campaign 19V449000 · 2019-06-13 · 41,169 vehicles

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Consequence: In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.

Seats

Campaign 19V248000 · 2019-03-28 · 253 vehicles

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Consequence: In the event of a crash, the seat may move, increasing the risk of injury.

Remedy: Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.

Electrical system › instrument cluster/panel

Campaign 18V917000 · 2018-12-20 · 52 vehicles

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Consequence: Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.

Remedy: Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.

Power train › automatic transmission

Campaign 18V739000 · 2018-10-19 · 86,053 vehicles

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Full recall text and remedy

Summary: Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Consequence: A vehicle stall can increase the risk of crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.

Electrical system › wiring › front underhood

Campaign 18V524000 · 2018-08-09 · 12,779 vehicles

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Service brakes, hydraulic › foundation components › disc › caliper

Campaign 18V523000 · 2018-08-09 · 154,335 vehicles

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.

Power train › automatic transmission

Campaign 18V492000 · 2018-07-26 · 5 vehicles

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence: If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

Engine and engine cooling › engine

Campaign 18V344000 · 2018-05-25 · 14 vehicles

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which…

Full recall text and remedy

Summary: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Consequence: Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.

Questions to ask the seller

Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.

825 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 11,382 and 90,000 miles.

Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.

459 owner complaints mention the engine, half of the reports with mileage are between 3,300 and 36,500 miles.

Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.

341 owner complaints mention the electrical system, half of the reports with mileage are between 2,292 and 33,000 miles.

Any steering noises, pulling, stiffness, or loss of power assist? Turn lock to lock while parked and listen.

120 owner complaints mention the steering, half of the reports with mileage are between 4,800 and 30,500 miles.

When were the brakes last serviced? On the test drive, check for pulsing, grinding, a soft pedal, or ABS warnings.

100 owner complaints mention the brakes, half of the reports with mileage are between 1,596 and 15,500 miles.

Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.

NHTSA lists 11 recall campaigns for this model year.

Other Jeep Cherokee years

Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.

Compare all years on one chart

Source: NHTSA complaints file (FLAT_CMPL, updated 2026-10-21) and NHTSA recalls file. Page generated 2026-10-22.

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