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2014 Chevrolet Cruze problems

What owners reported to NHTSA, at what mileage, and every safety recall for this model year.

702owner complaints
10safety recalls
70involved a crash

Also reported: 17 fires, 57 people injured, 0 deaths. Each complaint is counted once even if it lists several components.

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Most reported problems

Complaints by component. One complaint can name more than one component, so these add up to more than 702.

Engine217
Usually 30,000–89,500 miles (middle half of 131 reports with mileage)
Electrical system187
Usually 34,388–80,000 miles (middle half of 127 reports with mileage)
Parts named: Instrument cluster/panel (1); 12V/24V/48V battery (1); Instrument panel › speedometer/odometer (1); Wiring (1)
Power train97
Usually 6,458–68,500 miles (middle half of 64 reports with mileage)
Parts named: Automatic transmission (1)
Steering93
Usually 21,711–72,151 miles (middle half of 74 reports with mileage)
Parts named: Hydraulic power assist system (1); Linkages › tie rod assembly (1)
Unknown or other89
Usually 37,625–80,000 miles (middle half of 49 reports with mileage)
Air bags77
Usually 10,797–79,000 miles (middle half of 47 reports with mileage)
Parts named: Side/window (1)
Electronic stability control (ESC)69
Usually 44,500–85,024 miles (middle half of 60 reports with mileage)
Fuel/propulsion system59
Usually 30,790–69,500 miles (middle half of 34 reports with mileage)
Visibility/wiper42
Usually 43,769–84,000 miles (middle half of 35 reports with mileage)
Vehicle speed control39
Usually 9,996–49,750 miles (middle half of 30 reports with mileage)
Parts named: Accelerator pedal (3)

When problems show up

Reports by odometer reading at the time of the problem, top components. Each bar is a 25,000-mile band, labeled by where it starts (0 = 0–25k miles). Reports without mileage are left out.

Engine

131 reports with mileage · median 65,000 miles
025k50k75k100k125k150k175k200k+

Electrical system

127 reports with mileage · median 59,000 miles
025k50k75k100k125k150k175k200k+

Power train

64 reports with mileage · median 44,750 miles
025k50k75k100k125k150k175k200k+

Safety recalls (10)

Recalls that cover the 2014 Chevrolet Cruze. Some apply only to certain trims or build dates. This page cannot tell whether a specific car's recall work was done.

Check a specific VIN's open recalls on nhtsa.gov

Air bags › side/window

Campaign 25V764000 · 2025-11-06 · 2,099 vehicles

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on…

Full recall text and remedy

Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

Air bags › side/window

Campaign 23V870000 · 2023-12-21 · 20,712 vehicles

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture…

Full recall text and remedy

Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

Air bags › side/window

Campaign 23V674000 · 2023-09-20 · 9,264 vehicles

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on…

Full recall text and remedy

Summary: General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

Electrical system › ignition; power train › automatic transmission › control module (tcm/PCM/tecm)

Campaign 16V502000 · 2016-07-05 · 8,367 vehicles

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Steering

Campaign 15V442000 · 2015-07-10 · 10 vehicles

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Consequence: Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began on July 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15386.

Equipment › electrical

Campaign 14V417000 · 2014-07-02 · 2,990 vehicles

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Air bags

Campaign 14V372000 · 2014-06-26 · 29,019 vehicles

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Consequence: In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Remedy: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.

Power train › axle assembly › axle shaft

Campaign 14V151000 · 2014-03-31 · 174,046 vehicles

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.

Power train › automatic transmission

Campaign 14V092000 · 2014-02-21 · 355 vehicles

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC…

Full recall text and remedy

Summary: General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

Power train › axle assembly › axle shaft

Campaign 13V452000 · 2013-09-23 · 3,161 vehicles

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24…

Full recall text and remedy

Summary: General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Consequence: If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Remedy: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.

Questions to ask the seller

Has the engine had any repairs, oil leaks, or check-engine lights? Ask for the invoices and listen for knocking or ticking on a cold start.

217 owner complaints mention the engine, half of the reports with mileage are between 30,000 and 89,500 miles.

Any battery drain, dashboard warning lights, or electrical repairs? Test every switch, screen, and power accessory before buying.

187 owner complaints mention the electrical system, half of the reports with mileage are between 34,388 and 80,000 miles.

Has the transmission been serviced or repaired? On the test drive, watch for slipping, delayed engagement, or harsh shifts.

97 owner complaints mention the transmission or drivetrain, half of the reports with mileage are between 6,458 and 68,500 miles.

Any steering noises, pulling, stiffness, or loss of power assist? Turn lock to lock while parked and listen.

93 owner complaints mention the steering, half of the reports with mileage are between 21,711 and 72,151 miles.

Has the airbag warning light ever stayed on? Was any airbag replaced after a crash?

77 owner complaints mention the air bags, half of the reports with mileage are between 10,797 and 79,000 miles.

Has the open recall work been done? Ask for dealer service records, and check the VIN on nhtsa.gov/recalls.

NHTSA lists 10 recall campaigns for this model year.

Other Chevrolet Cruze years

Owner complaints per model year (2010–2022). Older cars have had more time to collect reports.

Compare all years on one chart

Source: NHTSA complaints file (FLAT_CMPL, updated 2026-10-21) and NHTSA recalls file. Page generated 2026-10-22.

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